Responsible Gaming

Make gambling a responsible choice

Before you play, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost rather than an investment. Gambling outcomes are based on chance, and no strategy can guarantee a win. Previous results do not determine future results, and a losing session cannot be corrected by placing more bets.

Only gamble with money you can afford to lose after essential expenses have been covered. Do not use rent, mortgage payments, bills, loan repayments, savings, emergency funds or money set aside for family needs. Avoid gambling with borrowed money, credit intended for other purposes or funds that belong to someone else.

• Be at least 18 years old and meet all applicable legal requirements before opening or using an account.
• Keep gambling separate from everyday spending and household finances.
• Set a budget before you start and stop when that budget has been reached.
• Decide in advance how long you will play and take regular breaks away from the screen.
• Never gamble when you are upset, tired, under the influence of alcohol or drugs, or trying to escape personal problems.
• Do not chase losses or increase your bets to try to recover money.
• Remember that a win is not guaranteed and that gambling should never be treated as a source of income.

Keeping a simple record of your deposits, withdrawals, time spent playing and overall results can help you understand your habits. Review this information regularly. If the amount of time or money you spend is increasing, consider reducing your activity or taking a complete break.

Tools for managing your play

Account controls can help you stay within a plan. Depending on the options available for your account and the applicable requirements, you may be able to request deposit limits, spending limits, session reminders, time-out periods or account restrictions. These tools work best when they are set before you begin gambling and are based on an honest review of your circumstances.

Set a financial limit

Choose a daily, weekly or other suitable budget that reflects what you can comfortably afford. A limit should cover your total planned gambling spend, not just one game or one session. Once the limit has been reached, stop playing rather than looking for another way to deposit. If you are unsure what an affordable amount is, choosing not to gamble is the safest option.

Set a time limit

Decide how long you will play and use an alarm or reminder to help you stop. Long sessions can make it harder to notice how much time or money has passed. Stand up, leave the gambling environment and do something unrelated to gambling during your breaks. Do not allow a short planned session to become an open-ended activity.

Use a time-out or self-exclusion

A time-out is a temporary break from gambling. Self-exclusion is a stronger restriction that prevents or limits access for a chosen period or until a review is completed. If you feel unable to control your gambling, ask for a break or self-exclusion rather than relying only on willpower. Requests may have conditions and may not be reversible immediately, so consider the period carefully before submitting one.

Do not open another account or use another person's account to avoid a limit, time-out or self-exclusion. Do not ask someone else to deposit or gamble on your behalf. These actions can increase harm and may breach account rules. If you need help using an available control, contact the site through its available support channel without sharing another person's login details.

Recognise the warning signs

Problem gambling can develop gradually, and people do not always recognise the signs at first. Concern is not limited to the amount lost. The effect on your mood, relationships, work, study, health and ability to meet responsibilities is also important. You do not need to wait for a crisis before seeking help.

• Spending more time or money gambling than you planned.
• Repeatedly trying to win back losses or feeling unable to stop after a loss.
• Hiding gambling activity, deposits, withdrawals or losses from family and friends.
• Borrowing money, selling possessions or missing payments because of gambling.
• Using gambling to cope with stress, loneliness, anxiety, depression or other difficult feelings.
• Feeling restless, irritable or preoccupied when you are not gambling.
• Neglecting work, study, relationships, sleep, health or other responsibilities.
• Increasing bet sizes or taking greater risks to experience the same excitement.
• Making promises to stop or cut down but being unable to keep them.
• Feeling guilt, shame, regret or distress after gambling, then gambling again to change those feelings.

If any of these signs apply to you, stop and take a practical step today. Log out, remove saved payment methods where possible, ask for a time-out or self-exclusion, and tell someone you trust what is happening. Avoid trying to solve gambling-related financial problems by gambling more. A qualified support service can help you make a plan that suits your situation.

If someone you know is affected

You can raise your concerns calmly and without judgement. Focus on what you have noticed and how it affects the person and the people around them. Avoid covering debts, lending money for gambling or taking responsibility for stopping their gambling. Encourage them to speak with a professional support service and protect shared finances where appropriate. If there is immediate danger, a serious mental health crisis or a risk of harm, seek urgent assistance through the appropriate emergency or health service.

Getting help and taking a break

Support is available across Australia for people who are concerned about their own gambling or another person's gambling. You can speak with a gambling support counsellor, mental health professional, financial counsellor, doctor or community support organisation. These services can offer confidential guidance, help you understand your options and assist with budgeting, relationships, emotional wellbeing and practical steps to reduce access to gambling.

You do not need to have a diagnosis, a large debt or a complete loss of control to ask for help. A conversation can be useful even if you are only uncertain about your habits. If speaking by phone is not suitable, look for an Australian service that provides online, chat or face-to-face support. Choose a service that is appropriate to your location and needs.

1. Stop gambling for the moment and move away from the device or venue.
2. Secure access to money by reviewing payment methods, account access and spending arrangements.
3. Tell a trusted person and ask them to help you follow your plan.
4. Use available deposit, time, account restriction or self-exclusion tools.
5. Arrange support from a qualified gambling, financial or mental health professional.
6. If gambling has created debt, list what is owed and seek financial advice instead of borrowing or gambling further.

Mega Medusa Casino supports responsible decisions and may apply account checks, restrictions or other measures where required. If you want to discuss a break, account restriction or responsible gaming concern, use the support option available on the site. Do not provide your password, one-time security codes or another person's personal information when requesting assistance.

Responsible gaming is an ongoing choice. Review your limits when your income, expenses, health or personal circumstances change. If gambling no longer feels enjoyable or manageable, stopping completely is a positive and responsible decision.